Instructions and regulations for participating in 8Wonder Winter Festival (16.12.2023)



1. Check-in in 2 steps:

Step 1: At check-in counters

  • Scan the event QR code: For VIP/SVIP tickets, please present the physical tickets you have received. For GA tickets, please present the QR code sent via Zalo/Email/SMS/ App VinID
  • Scan FaceID for entrance control.
  • Receive event wristband

Note: After completing step 1, you are free to exit & re-enter the event area

Step 2: At the entrance gate

  • Scan your faceID and present your wristband.
  • Go through the security gate to enter the stage area.

Note: Please wear the wristband throughout the event.

2. Where to check-in early before the event day (available from Dec 12):

To avoid a long wait on the day of 8Wonder Winter Festival, you can check-in early from December 12 and can go directly to entrance gates on December 16, bypassing the check-in counter. Our early check-in counters are located at the following locations:

  • Front desk area in the lobbies of Vinpearl Resort & Spa Phu Quoc, Vinpearl WonderWorld Phu Quoc, VinHolidays Fiesta Phu Quoc:
    • If you book 8Wonder & hotel combo: Reception will help you checkin to 8Wonder Winter Festival as you checkin to your hotel room
    • If you buy 8Wonder tickets separately: Please inform Reception for early check-in.
  • Entrance gates of VinWonders Phu Quoc and Vinpearl Safari Phu Quoc | From 9:00 to 17:00
  • In front of The Quintessence of Vietnam entrance at GrandWorld Phu Quoc | From 9:00 to 21:00
  • Venice Boat ticket counter (at the entrance of GrandWorld Phu Quoc) | From 9:00 to 21:00



1. Free Teddy Bear Museum Ticket:

Customers with 8Wonder tickets will receive a complimentary Teddy Bear Museum ticket on December 16.

  • For individual 8Wonder ticket holders: Please present your 8Wonder ticket to check in at the Teddy Bear Museum gate.
  • For customers purchasing the 8Wonder ticket and Vinpearl hotel room combo: After checking in and taking a faceID photo at the hotel, customers can use faceID at the Teddy Bear Museum gate to enter.

2. 50% Off VinWonders/Vinpearl Safari Tickets:

Customers with 8Wonder tickets will enjoy a 50% discount on VinWonders & Vinpearl Safari tickets in Phu Quoc on December 16.

  • For individual 8Wonder ticket holders: Please present your 8Wonder ticket when purchasing tickets at the counter to avail the discount.
  • For customers purchasing the 8Wonder ticket and Vinpearl hotel room combo: Please buy VinWonders & Vinpearl Safari tickets at the front desk to apply the discount.

2. 30% Discount on Xanh SM rides:

In anticipation of 8Wonder Winter Festival, customers with hotel bookings at Vinpearl or 8Wonder ticket will receive a 30% discount code for XanhCar Taxi and XanhCar Luxury by Xanh SM.

  • This program is applicable in Phu Quoc from December 14 to December 18, 2023.
  • Enter the code 8WONDER30 to enjoy a 30% discount (up to 40,000 VND) on 2 Xanh SM Taxi and Xanh SM Luxury rides.
  • This offer cannot be combined with other promotions on the Xanh SM app. The discount code is redeemable through the Xanh SM app.


III. Event rules & regulations

To fully enjoy the 8Wonder experience, please refer to all event participation regulations below:

1. General regulations

  • To ensure the security of the event, the organizer has the right to check all belongings of attendees when going through the security gate
  • The Organizer is not responsible for lost, stolen or damaged assets. It is recommended that you do not bring valuables.
  • The organizer is entitled to invite any offenders to go out of the venue and tickets are not refundable.
  • By participating in the event, you agree to allow the organizer to use your images for video and audio recording.
  • The Organizer reserves the right to make the final decision in all cases

2. Regulations for attendees

  • Attendees must be 10 years of age or older and must be accompanied by an adult if under the age of 14 (one adult with one child). Notice: for any children under 1.35m, it is required to present proof of age enough to participate in the event
  • Pregnant women and people with health problems are advised to consider when participating in this event. In case you still want to participate, you need to notify the Organizer and sign a commitment letter about your decision.

3. Regulations about QR codes, wristbands, physical tickets

  • The concert ticket is an electronic ticket in a QR code, only valid for once. The attendees maintains their own QR code. The organizer is not responsible if the audience reveals/lost QR Code information.
  • The Organizer refuses to handle the case of more than 1 person checking-in with the same ticket code. According to regulations, the Organizer will allow the first person to check-in with the same ticket code to attend the event.
  • Attendees bring the QR code to the check-in counter to exchange for a wristband & enroll face ID to enter the event area.
  • Customers can check-in at the ticket control gates at the concert area or at Vinpearl hotels, VinWonders/Vinpearl Safari entrance gates if customers buy tickets packed with hotel room and VinWonders ticket.
  • The face ID will be enrolled only once at one of the above check-in gates to use all services purchased with the ticket. The Organizer commits to only using customer face ID for this sole purpose.
  • Customers can freely enter and exit the concert and will be scanned with facial recognition and wristband every time you re-enter the event area.
  • Wristband shows standing/sitting position information in the venue. Please enter the correct location specified on the ticket; Wristbands will only be given once when customers check in and do the facial recognition step.
  • The organizer is not responsible for loss of wristbands or entrance cards and has the right to refuse to let the attendees get into the concert.
  • When moving in the venue, attendees are required to wear wristbands at all times.
  • The purchase of tickets represents that the buyer has agreed to all terms and conditions of the Organizer.

4. Event Guidelines

  • No outside food, beverage and all kinds of seat allowed
  • No weapons, explosives, sharp objects, laser/flashlight, umbrella, pen, selfie stick, and tripod allowed
  • No illegal substances allowed
  • No opened cigarette packets, lighters allowed and only one unopened packet allowed per person.
  • No pets allowed No backpacks/handbags with sizes exceeding 21cm x 21cm
  • No Posters/Cheering boards mentioning political or in appropriate topics
  • No tablet/iPad/GoPro/professional camera/ videography/ audio recording equipments
  • No glass/plastic/metal bottles or objects containing hard plastic, metal flagpoles
  • No fireworks and other explosive items
  • No unlicensed drugs and medicines
  • No pushing, No shoving, No violence before, during
  • No hugging the fence and forcing it, causing all-round influence
  • No filming / livestreaming the performances in any circumstances.
  • The organizer reserves the right to ask offenders to leave the event area and not refund tickets.
  • Do not engage in fights or any conduct that may harm, endanger, threaten or cause discomfort to other attendees.
  • If you have any questions, please refer to the Frequently Asked Questions section on the official website: or visit the FAQ link HERE
  • Or please contact our hotline 1900 6677 ( branch 2) for assistance
By admin

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